Program Manager

Benodigde opleiding: HBO

For the client, we are looking for a Program Manager.

Important:

• Start Date: December 2026 (or as soon as possible);
• Duration: 1 year with possibility of extension;
• Positions Available: 1;
• Hours per Week: 36;
• Scale: SKA;
• Language: Dutch & English Fluent;
• Location: Croeselaan 18, Utrecht – minimum of 2 days per week at the office (Wednesday mandatory).

Drive bank-wide data initiatives and deliver measurable progress on regulatory compliance, data quality, and future-ready data capabilities within one year.

You & your role:

As Program Manager Data Management BCBS 239, you know the secrets of connecting people, programs, and priorities. You lead the execution of the data management roadmap within the COO domain. In this role, you coordinate initiatives related to BCBS 239, ESG, AI-ready data, and operational efficiency. You create alignment across domains, provide transparency on risks and dependencies, and help stakeholders translate strategy into measurable outcomes.

Examples from practice:

• You bring together milestones, risks, and dependencies across bank-wide data management initiatives into one coherent approach;
• You identify obstacles at an early stage and orchestrate solutions together with COO, Data & Analytics, and other stakeholders;
• You translate complex ambitions related to BCBS 239, ESG, and AI-ready data into concrete progress and decision-making.

Facts & figures:

• 36 hours per week;
• A one-year assignment with the possibility of extension;
• More than 48,000 the client colleagues worldwide.

Top 3 responsibilities:

• Coordinate bank-wide milestones, risks, and dependencies to ensure data management initiatives are delivered consistently, on time, and in line with regulatory expectations;
• Support senior leadership with structured insights, progress reporting, and decision-making materials on strategic data management topics;
• Maintain cross-domain alignment, remove impediments, and translate the data management strategy into measurable results.

You operate in a complex, high-visibility environment with diverse stakeholders and interests. By creating transparency, structure, and collaboration, you contribute to sustainable regulatory compliance and long-term value creation across the client.

Together we achieve more than alone:

We believe in the power of differences. By combining diverse perspectives and talents, we become a stronger bank. We are therefore curious about what you will add to our Chapter Global Data Management team.

The professionals within Chapter Global Data Management strengthen data quality, simplify the data policy landscape, and support the safe, efficient, and scalable adoption of artificial intelligence. Collaboration is at the heart of how we work, as one data-minded team within the client.

Work on yourself and the world around you:

For us, your personal development and societal impact go hand in hand. That is why we invest in your growth while working together to build a better world. We summarize this in one sentence: “At the client, you work on yourself and the world around you at the same time.”

You will experience this through your personal development opportunities, our hybrid way of working, and a healthy balance between work and private life. At the same time, you contribute to banking services for private and business clients, while helping address important societal challenges such as the food and energy transitions.

Why everyone is welcome at the client:

At the client, we strive to create a culture where everyone feels welcome. We value differences and use them to collaborate more effectively and make better decisions. We do this step by step, appreciating what goes well while continuously improving. By embracing different perspectives, we create an environment where colleagues feel heard and valued. This helps us build an organization where people enjoy working and where we can better understand and serve our customers.

You & your talent:

• A completed Master's degree;
• At least 5 years of experience as a senior program manager or roadmap manager at executive level;
• At least 10 years of experience in data management within the financial services industry;
• Experience managing complex stakeholder environments using program management tooling and reporting software;
• Strong consultancy, communication, and storytelling skills;
• Resilient, results-oriented, and effective in politically sensitive, high-profile environments.

We would like to receive a motivation showing the required competencies.

Additional Information:

• All departments are working hybrid, in terms of the client @anywhere policy;
• Due to the congestion at the parking lot the client location Croeselaan in Utrecht, a new parking policy will be introduced as of April 2026. From Monday through Thursday, external staff will no longer be able to park at the Croeselaan. Parking for external staff will remain permitted on Fridays only;
• Please note: midlance constructions are not allowed according to the client policy. Do not offer candidates via this construction. This will be investigated during the screening;
• Suppliers must be aware of the laws and regulations regarding employment conditions and the client’s Collective Labour Agreement. This assignment is placed in scale SKA;
• We would like to receive the personal motivation of the candidate and CV in English;
• A candidate should be submitted exclusively to the intermediary – the client during the exclusivity period of 4 business days on one request;
• Furthermore, the candidate has to be available throughout the entire duration of the assignment;
• All submitted candidates must be in possession of a valid Passport or ID card, which must be taken along to the interview and at the start of the assignment;
• Pre-employment screening: If the candidate is selected to start, a pre-employment screening will be executed. As of July 1, 2026, a new PES regulation applies. The PES is outsourced to an external party. More information can be found in Annex A. Your candidate is only allowed to start after the pre-employment screening has been completed successfully;

This agreement can be requested in advance;

IMPORTANT!

Complete all candidate details correctly. Enter the candidate's contact details under ‘email address and telephone number’! The same applies to the address. This is information the client needs to receive with the submission. Incomplete/incorrect submissions risk being rejected.